12th October 2020

OMINS Data loss for manually inputted data on 12/10/2020

We experienced an outage yesterday that resulted in some manually inputted data being lost.

You will need to redo all manually inputted data done on, 12/10/2020:

  • All manually inputted products, rules, customers, invoices, tracking numbers, stocktakes, bank statements, invoice status changes.
  • Easywholesale operations - product copying, stock updates.
  • Any other manual changes

We'd like to apologise for the inconvenience and our engineers are exhausting all efforts investigating the issue at the moment to ensure this won't happen again